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Privacy Policy

Quick Answer

We collect only the information you submit through our quote forms. We use it to arrange a solar survey and never sell your data. Your details are passed to our MCS-certified installer partners only with your consent. You can request deletion at any time.

Who we are

The data controller for this website is Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA. Dumfries & Galloway Solar is a trading name of Scot Energy Efficiency Ltd. Phone: 0141 230 0198. Email: info@scottishenergyefficiency.co.uk.

What data we collect

When you submit a quote form we collect your name, phone number, email address, postcode, property type, heating type, and monthly electricity bill. We do not collect any personal data from you if you only browse the site without submitting a form.

We use Google Analytics to understand how visitors use our website. Analytics data is anonymised and aggregated. See our cookie policy for full details.

How we use your data

  • ✓ To arrange a no-obligation solar survey at your property
  • ✓ To contact you about your enquiry by phone or email
  • ✓ To pass your details to our MCS-certified installer partners so they can carry out the survey — only with your consent
  • ✓ To respond to questions you ask us

How long we keep your data

We keep your enquiry data for up to 12 months after your last contact with us. If you proceed with an installation, your data is retained for the duration of any warranty and MCS certification period. After that, it is deleted. You can request earlier deletion at any time.

Sharing your data

We only share your data with our MCS-certified installer partners for the purpose of arranging your survey. We do not sell your data to anyone. We do not share your data with any other third parties unless required by law.

Your rights

Under UK GDPR you have the right to:

  • ✓ Access a copy of the data we hold about you
  • ✓ Ask us to correct inaccurate data
  • ✓ Ask us to delete your data
  • ✓ Withdraw consent at any time
  • ✓ Lodge a complaint with the Information Commissioner's Office at ico.org.uk

To exercise any of these rights, email info@scottishenergyefficiency.co.uk or call 0141 230 0198.

Contact

For any privacy questions, email info@scottishenergyefficiency.co.uk or call 0141 230 0198. Registered office: 66 Paul Street, London EC2A 4NA. See also our cookie policy.

Last updated: 28 October 2026 · Reviewed by the Scottish Energy Efficiency team